value stream mapping in health policy
Hidden Map Cuts CKD Readmissions in Chronic Disease Management
A data-driven, patient-centred value-stream map reduced 30-day readmissions for chronic kidney disease (CKD) by 25% within six months. The approach combined process visualisation, co-creation with patients and clinicians, and rapid-cycle testing to tighten the care continuum. In the months that followed, the pilot’s success prompted provincial health ministries to